We believe in openness, privacy and 100% data ownership. Matomo’s mission is to liberate analytics and we are passionate about measuring for success. These core values are ingrained into everything we do here at Matomo and that will never change.
Who we are
What We Collect and Receive
In order for us to provide you the best possible experience on our websites, we need to collect and process certain information. Depending on your use of the Services, that may include:
- Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.
- Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in Matomo Analytics for statistical purposes, to improve our site and to recognize and stop any misuse.
Opt-out of website tracking
You can opt out of being tracked by our Matomo Analytics instance below:
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
Third party services we use
|Purpose of processing
|Data location and security
|Personal data collected by the third party
|To collect and analyse information about how you interact with our websites (web analytics), and to recognize and stop any misuse
|Anonymised IP address, Pages visited, browser and device used, mouse movements, anonymised key strokes, and more.
|To avoid receiving spam emails
|IP address, Cookie
|To play videos
|To be able to chat with you
|Message, Name, Email, …
|To send you our newsletter emails after you signup
|To create an account on our forum
|Email address, Username, Name, Password, Posts
|Matomo Marketplace shop
|To create an account on our shop
|Username, Password, Names, Email, Payment information, Phone number Physical address
|To receive and reply to your messages after you contact us
|IP address, Message sent, Name, Email…
|To host videos and static files
|PayPal and Braintree
|To receive payments
|Payment transactions details (name, payment details, IP address…)